SHIPPING POLICY

Last Updated: June 2026

At AUJ Wear, we strive to process and deliver orders as quickly and efficiently as possible. This Shipping Policy outlines our shipping procedures, estimated delivery times, and important information regarding order fulfillment.

ORDER PROCESSING

Orders are typically processed within 1–2 business days after confirmation. During peak seasons, promotional campaigns, public holidays, or unexpected circumstances, processing times may be slightly longer.

DELIVERY AREAS

We currently deliver across Pakistan through trusted courier partners. Delivery availability may vary depending on your location and courier service coverage.

ESTIMATED DELIVERY TIME

  • Major Cities: 2–5 business days
  • Other Areas: 3–7 business days
  • Remote Locations: Delivery times may vary depending on courier accessibility

Delivery times are estimates only and may be affected by weather conditions, public holidays, courier delays, or other circumstances beyond our control.

SHIPPING CHARGES

Shipping charges, if applicable, are displayed during checkout before order confirmation. Promotional offers may include free shipping on eligible orders.

ORDER TRACKING

Once your order has been shipped, you may receive shipment updates through the contact information provided during checkout. Tracking availability depends on the courier service used.

ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information. AUJ Wear is not responsible for delays or delivery issues resulting from incomplete, incorrect, or outdated addresses.

FAILED DELIVERY ATTEMPTS

If a delivery attempt is unsuccessful due to customer unavailability, incorrect information, or refusal to accept the parcel, additional delivery attempts may be subject to courier policies.

ORDER VERIFICATION

For security purposes, certain orders may require verification before shipment. This process helps protect customers and prevent fraudulent transactions.

DELAYS BEYOND OUR CONTROL

While we work closely with courier partners to ensure timely delivery, AUJ Wear cannot guarantee delivery dates and is not responsible for delays caused by courier services, weather events, natural disasters, government restrictions, or other unforeseen circumstances.

DAMAGED OR MISSING ITEMS

If your package arrives damaged or if an item is missing, please contact us as soon as possible after receiving your order. We will review the issue and provide assistance where applicable.

CONTACT US

For any shipping-related questions, please contact us:

  • Email: aujwear.pk@gmail.com
  • Phone: 0318 7616904
  • Location: Mandi Bahauddin, Pakistan